Archive for September, 2008

Getting a Grip on Your Online Reputation

Thursday, September 4th, 2008

protect-2.jpgBy Neal Creighton
E-Commerce Times

A company’s reputation can be made or broken with something as simple as a single online review. Anyone can post an online review and the results can be immediate and severe. Neal Creighton, CEO of RatePoint, offers some tips on how to manage your reputation. Read More

Nexternal Solutions’ ecommerce software includes a tool which allows the merchant’s customers to rate and review the products. Many customers like to see what others have said about the products they are thinking of purchasing. Enabling customers to write reviews of your products can increase consumer confidence which is proven to increase your conversion rate. All reviews and ratings are moderated by the merchant. Click Here to see a Nexternal product that uses the review feature.

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Testing Your Web Shop Performance for Peak Profits

Wednesday, September 3rd, 2008

dollarsigns.jpgBy Michelle Megna – eCommerce-Guide.com

A new Harris Interactive survey indicates that the high price of gasoline will prompt 36 percent of consumers to conduct more of their holiday buying online. And even if that doesn’t happen, it’s critical to ensure that your Web shop is ready for the busiest shopping season of the year. Read More

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Check Your Site on Google’s New Browser

Tuesday, September 2nd, 2008

chrome.jpgToday Google released their new browser “Chrome”.  CLICK HERE  and download Chrome to see how your site looks with the latest browser available.

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Order Fulfillment: Keep it Simple and Beware of all the Costs

Tuesday, September 2nd, 2008

shipping_image1.jpgAsk “Why” and then implement cost-effective policies. 

I used to manage the fulfillment operations of a mid-size online retail company. We adopted the “Why” method to correct and eliminate fulfillment errors and complexities. That is, each time a new fulfillment glitch arose, we asked ourselves, “Why?”

The “Why” method in practice

Here’s how we implemented the “Why” method: Read More

Click Here to see Nexternal’s compatible shipping carriers.

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Food Network – featuring Chuao Chocolatier and Carlsbad Gourmet

Tuesday, September 2nd, 2008

food-2.jpgNexternal Solutions’ client’s Chuao Chocolatier and Carlsbad Gourmet will be featured on the Food Network on September 2nd: 9:30pm and 12:30am EST/PST and September 12th: 10pm and 1am EST/PST.

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