How often do you begin shopping on your smart phone and end up pulling the trigger on your PC? Today, consumers move between many devices to shop. In an eCommerce world, it is important to create a user experience that supports all of these devices including smart phone, PC and tablet. According to Brafton News, “More than 80 percent of Americans access the web for general browsing from more than one device, and 67 percent turn to laptops as well as smartphones and tablets specifically to research purchases”. Nexternal’s cart keeper provides the solution at no additional cost.
Here is how it works:
In the Online Store, a customer’s Shopping Cart is automatically maintained even if that customer accesses the store across multiple devices, or multiple browsers on the same device. If the customer can be identified via a preexisting cookie, this occurs immediately upon entering the store. If the customer cannot be identified via a cookie, the preexisting cart appears when the customer logs in; if the customer has added products to the cart prior to logging in, the two carts are consolidated.
The bottom line is that customers are on the move now more than ever which includes customers hoping from one device to another to shop. This behavior creates a need for an online retailer to be present where consumers shop. Nexternal’s cart keeper is the solution to avoid getting left behind!