Stop Giving Your Customers Reasons to Leave
Retailers should look at the economic downturn as an opportunity to gain an advantage over their competitors, writes Irwin Kramer, CEO of e-commerce solutions provider iCongo. Optimizing inventory and customer service systems are key to positioning your business for the future.
Most retailers experience a downturn in a weak economy. As consumers rein in spending, a downturn is usually not distributed equally among all retailers. The extent of the downturn depends on a number of factors, including geographic location of stores… Read More.