Nexternal Shopping Cart Update – Related Product Upsell Overlay

Tuesday, September 21st, 2010
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Nexternal just released a new feature called the Related Product Upsell Overlay. This feature has been designed to increase merchant’s average order size by upselling Related Products during the checkout process.

As seen on the following image, this feature allows Related Products to be upsold to customers on the first screen of the checkout process (usually the Login screen):

upsell-callout.jpg

If this option is on, the customer has the chance to add a Related Product to cart before checking out.

The Related Products appear in the Upsell Overlay based on the current contents of the Shopping Cart. This is subject to the new Upsell Maximum Products field which sets the maximum number of products that may be displayed in the Upsell Overlay. Prices are included, as is either the Add to Cart or Select Options Button. When the Add to Cart button appears, Related Products may be added to the Shopping Cart in a single click, causing the Upsell Overlay to update based on the new cart contents.  For more information about configuring this feature, click here: http://www.nexternal.com/updates/#696

Pat Baker, President of Saratogasupplements.com sent in the following Testimonial:-

“The automatic up-sell tool, the Social media tools and such have increased our average sales by 12%, which in this economy is awesome. Thanks for everything and keep those revenue enhancers coming.”

Coming from a medical and non-profit management background, Taryn has extensive experience in customer service and marketing. She is a Senior Account Manager for Nexternal and loves working with her clients to develop social media and marketing strategies to improve their online presence. In her spare time, she also runs a successful eCommerce jewelry and essential oils business.