The Sorry Gap Between Shipping Tech and Customer Expectations

Wednesday, March 18th, 2009
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Customers want shippers to provide as much information as possible on demand, and the technology exists to provide it, but shippers have only adopted the minimum standard when it comes to technology. Shippers must embrace Web services and mobile applications, writes Inttra CIO Jeff Pattison.

Have you shopped online in the past month? Week? Day? If you are like a majority of the American population, you likely answered yes to one, if not all, of those questions. Consumers appreciate the… Read More.

Coming from a medical and non-profit management background, Taryn has extensive experience in customer service and marketing. She is a Senior Account Manager for Nexternal and loves working with her clients to develop social media and marketing strategies to improve their online presence. In her spare time, she also runs a successful eCommerce jewelry and essential oils business.