Nexternal and – eCommerce & CRM Integration

Wednesday, July 14th, 2010
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Nexternal Solutions a leading provider of ecommerce software has expanded its list of features to include real-time integration with the leading customer relationship management and cloud computing company;

Nexternal’s Commerce Connector is a free turn-key application, available in the Salesforce AppExchange that automatically pulls Order Data, Customer Data and Product Data from your Nexternal Online Store into your account. The integration provides you with all information pertaining to the customer, including order history, which products were ordered, and any related customer activity. Nexternal Commerce Connector lives within the cloud and can easily be set to run on an hourly basis. Once Commerce Connector is turned on, data moves between Nexternal and seamlessly.

The integration couldn’t be simpler. Orders that are marked as Shipped or sent within the Nexternal Order Management System will be pulled into with their associated line items as Closed or Won Opportunities. The customer information for the orders are also pulled in and mapped to the Account Object and will include any customer activities such as email or phone conversations that were created and recorded within the Nexternal Order Management System. Additionally, products that are sold in the online store will be pulled into in the Products Object and will include all of the important product details and sales data. This integration gives users a holistic view of their account activity all in one location.

If you have any questions regarding Nexternal’s Commerce Connector or you would like more information regarding the integration please feel free to contact Nexternal at 1.800.914.6161 or email us at

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eCommerce Ninja by day and husband & father by night. Since 2003 Ty has been part of the fast growing eCommerce industry both as an Account Manager and online retailer. Ty has played a vital role in the conversion, launch and day-to-day operations of hundreds of online businesses ranging from multi-million dollar corporations to one and two person companies.