Nexternal Solutions – Help Desk – Bulk Change Product Status

Friday, March 20th, 2009
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Her question reads:

Changing the status of a product is a very easy thing to do with Nexternal. As a matter of fact you can change several things about a product in bulk including but not limited to pricing, descriptions, and images.

Here’s an example of how it’s done:

• Login to the Nexternal Order Management System.

• Go to the Products section.

• If you only want to update a few items you may be able to execute a search first to isolate the particular products. You can do this by going to Advanced Search/Sort then execute the search for your items. For example you may want to take all the products in the Apparel category.

• Next click on Export/Traffic Tools button at the top of the page.

• Click on the Excel Option. If you’ve executed a search first then you will want to make sure and choose the “Results of Current” search option in the Export Criteria to the right.

• Once the file is generated save it to a place where you can easily find it then open the file.

• If you go to Column N in the Excel file you will see where the Status is listed.

• In this case you would change the status to “Sold Out” then simply copy the status to the rest of the items.

• Save the file.

• From the Nexternal Order Management System go back to the Products section and this time click on Import at the top of the page.

• Click on Product Import and hit Next.

• You will want to select the Update option in Section 1 under Import Mode.

• Scroll to the bottom of the page and hit Browse to find your file.

• Upload your file and this will update all the products.

eCommerce Ninja by day and husband & father by night. Since 2003 Ty has been part of the fast growing eCommerce industry both as an Account Manager and online retailer. Ty has played a vital role in the conversion, launch and day-to-day operations of hundreds of online businesses ranging from multi-million dollar corporations to one and two person companies.

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