Customer retention cited as most valuable retail measurement, study says

Friday, August 28th, 2009
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When asked which measurement of customer data was the most valuable, the largest group of retailers, or 86%, cited customer retention, but only 69% were compiling that metric… Read More.


Coming from a medical and non-profit management background, Taryn has extensive experience in customer service and marketing. She is a Senior Account Manager for Nexternal and loves working with her clients to develop social media and marketing strategies to improve their online presence. In her spare time, she also runs a successful eCommerce jewelry and essential oils business.